Walmart generally doesn’t accept returns on medications, including Finasteride. This policy applies to both over-the-counter and prescription drugs. This is primarily due to safety and liability concerns.
Exceptions to the Policy
However, there might be exceptions if you received a damaged or defective product. Contact Walmart customer service immediately with your receipt and a detailed description of the issue to explore the possibility of a return or exchange. They will assess the situation and guide you accordingly. Document everything–photos of damage are helpful.
Dealing with Incorrect or Spoiled Medications
If you receive the wrong medication or discover spoilage, contact the pharmacy directly. They’ll handle the issue promptly. Preserve the original packaging. Your documentation will aid in a swift resolution.
Contacting Walmart
For questions regarding medication returns, locate the pharmacy phone number on your receipt or Walmart’s website. Customer service can also provide further information, though the pharmacy is usually the best initial point of contact for medication-related problems.
